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Tech VA · AI Automation Specialist

Tech VA & AI Automation Specialist

I help businesses simplify operations through AI automation, workflow development, CRM optimization, API integrations, and scalable business systems.

10+Years in Tech
40+Projects Delivered
60+Workflows Automated
Richard Cabig Ricanda
n8n · GHL · APIs
10+ yrs experience
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GoHighLeveln8nMake.comZapierAPI IntegrationsCRM ManagementNetwork EngineeringAI Automation GoHighLeveln8nMake.comZapierAPI IntegrationsCRM ManagementNetwork EngineeringAI Automation
Who I Am

Engineering discipline, applied to automation.

I'm a Tech VA and AI Automation Specialist focused on helping businesses simplify operations through automation, GHL & n8n workflows, CRM systems, data pipelines, and database-backed apps. I combine automation platforms, AI tools, APIs, and structured workflows to create practical systems that solve real business problems.

Tech Virtual Assistant AI Automation Specialist Workflow Architect CRM Optimization Expert API Integration Specialist
IT Support2013–2017
Network Engineer2017–2019
Sr. Network Engineer2019–2024
AI Automation Specialist2024–Present

Snapshot

10+Years in Technology
4Career Roles
60+Workflows Built
25+CRMs Optimized

Toolbelt

GoHighLevel n8n Make.com Zapier REST APIs CRM Systems Networking AI Tools
Background

Education

Graduated 2013

Bachelor of Computer Engineering

National College of Science & Technology

Foundational training in computer systems, networking theory, and software logic — the technical bedrock behind today's automation and integration work.

Career Path

From infrastructure to intelligent automation

Ten years across IT support, enterprise networking, and now AI-driven business automation.

Oct 2013 — Jan 2017

IT Support

Mlhuillier Inc

  • IT infrastructure support
  • Troubleshooting systems and devices
  • User support and maintenance
Jan 2017 — Feb 2019

Network Engineer

Chuangxin Tech Inc

  • Network implementation
  • Infrastructure monitoring
  • Connectivity optimization
Mar 2019 — Sep 2024

Senior Network Engineer

Total Information Management Inc

  • Enterprise network management
  • Infrastructure planning
  • Security and performance optimization
Sep 2024 — Present

Tech VA | AI Automation Specialist

Freelancer

  • Business process automation
  • AI workflow implementation
  • CRM optimization
  • API integrations
  • Automation consulting
Capabilities

Skills & Tools

A stack built for connecting systems and removing repetitive work.

Automation

n8n95%
Make.com88%
Zapier85%
AI Automation92%

CRM & Business Systems

GoHighLevel93%
CRM Management90%

Technical Infrastructure

Network Engineering96%
API Integrations90%
What I Offer

Services

Practical automation and systems work, scoped to real business outcomes.

AI Automation & Workflow Development

Design and implement automated workflows that eliminate repetitive tasks and improve operational efficiency.

Get started

GoHighLevel CRM Setup & Optimization

Configure and optimize CRM systems for lead management, customer engagement, and business growth.

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n8n Workflow Automation

Build powerful workflow automations connecting apps, databases, APIs, and business processes.

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API Integrations

Connect business tools and platforms using secure and scalable API integrations.

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Website Landing Page Development

Design and implement modern landing pages optimized for lead generation and conversions.

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Selected Work

Portfolio

A look at the systems behind the results. Click a project to see the full case study.

LeadsCRMSlackEmail
Sales Automation

n8n Sales Automation

Connected Facebook Leads, CRM systems, email platforms, and Slack notifications into one seamless automated sales workflow.

n8nFacebook LeadsCRMSlack
Challenge

New leads arrived across disconnected channels, causing slow follow-up and missed opportunities.

Solution

Built an n8n pipeline that captures leads, enriches records, updates the CRM, and alerts the sales team instantly.

Business Impact
Faster lead response, zero manual entry
AI BotCRMKnowledge Base
AI Support

Customer Support AI Chatbot

Developed an AI-powered chatbot integrated with CRM systems and knowledge bases to automate customer support and improve response times.

AI ChatbotCRMKnowledge Base
Challenge

Support requests piled up during peak hours, slowing response times and frustrating customers.

Solution

Deployed an AI chatbot trained on the company knowledge base and connected to the CRM for contextual, accurate replies.

Business Impact
Faster response times, lighter support load
LandingCaptureTrackingFollow-up
Lead Generation

Landing Page Funnel

Designed and automated a high-converting landing page funnel with lead capture, tracking, and automated follow-up workflows.

Landing PageTrackingAutomation
Challenge

An existing landing page generated traffic but converted few visitors into tracked, followed-up leads.

Solution

Rebuilt the funnel with clear conversion paths, event tracking, and an automated follow-up sequence.

Business Impact
Higher conversion rate, no lead left un-followed
Why Work With Me

Engineering rigor meets automation know-how

10+ years of technology experience across support, networking, and automation.

Background in enterprise networking and infrastructure, built for systems that stay reliable.

Hands-on expertise in modern AI automation tools like n8n, Make.com, and Zapier.

Strong understanding of business operations, not just the technical layer.

Focus on practical, results-driven automation solutions over complexity for its own sake.

0Years of Experience
0Projects Delivered
0Workflows Built
0CRM Systems Optimized
Let's Talk

Ready to automate your business?

Tell me about your workflow, CRM, or integration needs — I'll get back to you within 24 hours.

Submitting opens your email client with the message pre-filled to richardricandatechva@gmail.com.